Bhojpur Consulting

Technology

Making Intelligent IT Solutions

Company
Strategy
Products
Support
Training
Professional
Services
Company

We are passionate about trying out new ideas, materials, methodologies, and building innovative products to make a better world. Our primary focus is on research and development. We strive to be a pure play technology company, Hybrid IT services builder, product engineering expert, global system integrator, consulting firm, and managed service provider.



The Bhojpur Consulting is a technology product specialist only. We invest financial resources, human efforts, and time in the process of development of new knowledge and high performance algorithms. Our primary interest is focused towards product architecture and design, source code development, hardware innovation, functional and non-functional testing, performance tuning, technical documentation, enhanced support services, etc. to achieve customer's delight. Though we have our own integration services team of a limited size, but we want to increase the footprint of our products and services. Therefore, we tend to engage closely with some market leading system integration partners globally who play a very important role in custom implementation of our products to suit client's business and technical requirements. We enable them with required hardware or software tools, advanced technologies, and services (e.g. partner training, priority technical support) to be successful in the business.


We design and build high performance software or hardware products that are world class and delivered to the clients globally in a Hosted Service model. We work with small & medium businesses and large Enterprises. Our solutions are applied in multiple industry sectors (e.g. telecommunications, healthcare, banking, financial services, insurance, retail, logistics, manufacturing) that demand truly high performance. We are always trying to find and apply optimal techniques to meet web scale needs in a multi-cloud Hybrid IT environment.                                                                                                                                

Strategy

Enterprise Digital Transformation

Using proprietary toolkit, we provide a comprehensive collection of strategy advisory services related to enterprise Digital Transformation. Our selected inter-disciplinary team of highly professional consultants have gained significant industry experience in different functional, technical, and legal areas. Apart from having complete and latest knowledge about our own products or services through continuous training, these consulting team members have developed very diverse service capabilities to apply some market leading enterprise products. After a short assessment cycle, they can suggest you a suitable strategy to change the organisational practices, then evolve your business over time with measurable gains.



Our methodology involves re-looking at every aspect of your business from a completely new perspective. We evaluate and advise a custom made strategic roadmap prior to any implementation to suit your business requirements. Also, our professional consulting team is not biased at all with regard to suggesting any of our products or services during any engagement. The team members are completely free to suggest any market leading product that suits customer's business needs. They have absolutely no sales targets from the Bhojpur Consulting side. Please be assure that you will get the best advise possible.

We provide strategy advisory services to small, medium, and large Enterprises across the globe to achieve optimal business & service agility. 

Business Consulting

We support you during following activities

  • Assessments - Capability Maturity Model
  • Strategy Design - Digital Transformation
  • Products & Services Catalog Design
  • Marketing / Sales / Service Cloud Design
  • Transformation Program Management
  • B2C / B2B / B2B2C - Growth Delivery

We offer strategy advisory services related to emerging digital technologies (e.g., Enterprise Mobility, Cloud Computing, Blockchain, Security, Software Defined Networking, Big Data & Analytics, Artificial Intelligence, Internet of Things / Machine-to-Machine, Social Networking, Quantum Computing, and so on).

Technology Consulting

We support you in the following activities

  • Drafting of Request for Proposal / Quote / Information
  • Technical Requirements Gathering
  • Complex System - Architecture & Design
  • Cost Optimization & FinOps Strategies
  • End-to-End System Testing
  • Hybrid IT & Network Managed Support

We provide legal advice related to new technology development, adoption, and its monetization in API driven economy.

Legal Consulting
We help during the documentation process for
  • Patent Application Filing
Products

We believe in continuous innovation. We develop open source software products specifically for Software Developers to ease their day-to-day work.

Developer's Solutions

We have created a set of proprietary frameworks and hardware / software tools that are used by our R&D teams to build innovative technology solution. 

We have custom developed several enterprise grade software products (e.g., shopping cart platform, CRM, SRM, PLM, SLM, CLM, etc) to dun digital business efficiently.

Enterprise Solutions

We own some industry agnostic enterprise solutions

  • Distributed Cloud Platform
  • Smart Contract Management

We have developed several industry-specific technology solutions.

Vertical-specific Solutions

For example

  • Defence Operations Platform
  • Optical Data Engine for Digital Pathology
  • Property Management System
  • Yard Management System
Support

We provide high quality technical support services globally to all the paying customers. An online Help Desk Portal is accessible by our clients on a 24x7 basis and staff members to resolve the trouble tickets. A service request could be raised by the customers. It is reviewed by our L1 support team and suitable response is provided to customer. If the L1 support team is unable to handle the issue, then L2 support team is engaged to look into the matter and respond. If the L2 support team is unable to handle the service request, then L3 support team is looped in to handle the issue. We have custom designed rule-based automated workflows to be able to route the trouble tickets to the right staff members.

Help Desk Portal

Our L1 support team is your first direct point of contact. Bulk of the technical issues are handled by them. They have access to following software tools to engage with you.

  • Email support
  • Text Messaging
  • SMS-based Chat
  • Audio / Video Chat
They have very broad technical knowledge which helps then in narrowing down technical issues quickly. They can solve many system configuration related issues easily.

Our L2 support team is your second line of defence to get support related to our solutions. They use more advanced tools to diagnose the problem. They have access to following software tools to engage with you. 

  • Audio / Video Chat
  • Screen Sharing
  • Remote Assist
They can login to your system, if permitted, to look deeper into the situation and try to resolve the issues. Generally, you do not get direct access to L2 support engineers. In fact, they work very closely with the L1 support team.

Our L3 support team comprises of highly technical experts. Besides their special knowledge and access to advanced tools and technologies related to their domain, they have access to following software tools to engage with you.

  • Audio / Video Chat
  • Screen Sharing
  • Remote Assist
They interface directly with only L2 support team. They  tend to simulate the trouble in the R&D labs to understand the problem more deeply before finding a suitable solution to the problem.
Training

Our philosophy of imparting knowledge to any novice learner could be described in three simple stages. Initially, we deliver very basic conceptual knowledge so that candidate gets familiar with the subject matter. Later, we start developing more advanced skills related to the technology domain in the training context. These skills are gained through regular practice over more complex problems. Finally, we challenge the learner with more advanced use cases to be able to find the scenario in which knowledge gained must be applied. We believe that clear understanding must be gained ultimately to be useful in real world scenarios.


We provide online and classroom training courses targeting

  • Novice Learners
  • Experienced Professionals
Education Services

We have specialists in the following areas

  • Project & Portfolio Management
  • Enterprise Architecture
  • Distributed Cloud Computing
  • Enterprise Mobility
  • Cloud Security
  • Internet of Things
Professional

We provide highly experienced human resources to support your projects. For example

  • Project Managers
  • Enterprise Architect
  • Software Developer
Placement Services

We have a large pool of Human Resources available in different skills. For example

  • Enterprise IT systems
  • Enterprise Network
  • Telecom Networks
  • Enterprise Security
  • Telecom Security
Services

We build custom IT solutions for the enterprise customers.

Solution Development

We implement complex IT systems (e.g. Microsoft Dynamics 365, Salesforce Cloud, ServiceNow, and so on) for your enterprise Digital Transformation mission.

System Implementation

We provide post-implementation support through our managed service offerings.

Managed Support
TECHNOLOGY SUPPORT PLANS

24x7 global reach, world class, highly experienced staff

BASIC

USD 0

per user / month

online only

Purchase

User Manuals

Access Forums / Communities

Knowledge Base

Email Support

Text Messaging

SMS-based Chat

Audio/Video Chat

Screen Sharing

Remote Assist

Onsite Visits

Solution Validation

Events / Alerts / Alarm Notification

Logs Analysis

Configuration Fix Recommendation

Patch/Fix Updates

Fully dedicated Account Manager

DEVELOPER

USD 29

per user / month

online only

Purchase

User Manuals

Access Forums / Communities

Knowledge Base

Email Support

Text Messaging

SMS-based Chat

Audio/Video Chat

Screen Sharing

Remote Assist

Onsite Visits

Solution Validation

Events / Alerts / Alarm Notification

Logs Analysis

Configuration Fix Recommendation

Patch/Fix Updates

Fully dedicated Account Manager

BUSINESS

USD 100

per user / month

online only

Purchase

User Manuals

Access Forums / Communities

Knowledge Base

Email Support

Text Messaging

SMS-based Chat

Audio/Video Chat

Screen Sharing

Remote Assist

Onsite Visits

Solution Validation

Events / Alerts / Alarm Notification

Logs Analysis

Configuration Fix Recommendation

Patch/Fix Updates

Fully dedicated Account Manager

ENTERPRISE

 USD 10,000

per Consultant / month

offline + online available

Purchase

User Manuals

Access Forums / Communities

Knowledge Base

Email Support

Text Messaging

SMS-based Chat

Audio/Video Chat

Screen Sharing

Remote Assist

Onsite Visits

Solution Validation

Events / Alerts / Alarm Notification

Logs Analysis

Configuration Fix Recommendation

Patch/Fix Updates

Fully dedicated Account Manager

Copyright @ 2018-2022 by Bhojpur Consulting Private Limited, India. All rights reserved.

Shop | Products | Contents | Platform  APIs | Services | Events | Training | Advisory | Support